Transactional Letter

Dear Sir / Madame

I am writting to ask some questions about your advertisement. I was dissatisfied with several points of information.

First, your advertisement said that's it's a programme for ages between 15 and 17 but what is the average age? You also mention that we are going overseas. Where? To do what? We also would like to question if it's always outside the country? And the skills you ask, which are they? How many people usually shows up in this programme? Does the free accommodation includes food?

I look forward for your feedback. I hope you have the time and patience to answer all our quesitions ass soon as possible because we are really excited about it.

I look forward to hearing from you soon.

Yours faithfully, Joana Monteiro.